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Ostera

About Ostera

The front desk sets the tone for the whole visit.

When the phone rings during a haircut, when two clients arrive for the same chair, when nobody remembers who asked for Saturday: that is where a small business loses its calm.

Ostera is the software we wanted for those desks. It lets clients book themselves, keeps the team’s calendars honest, sends the emails that stop appointments from being forgotten, and gives whoever is at the desk a clear view of the day. OSTERA LLC develops and runs the service, and offers it by subscription to studios, salons, workshops, schools and groomers.

What Ostera does

  • Takes bookings from your own page, at times that are really free
  • Keeps each person’s calendar, and each room’s, in order
  • Sends confirmations and reminders by email
  • Keeps a waitlist and a record for every client
  • Gives the desk one screen for the day

What it does not do

  • Hold medical or health records
  • Sell your client list or show ads to your clients
  • Replace your own website: the booking page sits alongside it

How we work with you

By subscription. You subscribe to the service for your business. Plans depend on the number of people taking appointments, your rooms or stations and your locations, and are agreed in writing.

With your data under your control. You decide what is kept about your clients. We process it on your behalf, as set out in our Data Processing Addendum.

With people you can reach. Questions go to a real inbox and a real phone line, listed below.

The company

Legal name
OSTERA LLC
Registered address
10850 N Dover St, Westminster, CO 80021, USA